I am not happy with the service. Who can I contact?

If you are not satisfied with our service, you can contact our customer service team.

All you have to do is send an email to [e-mail], describing the problem you are experiencing. After this happens, your request will be passed to the management team in order to be resolved!

In case you believe that the Woli team cannot handle your complaint, you can always contact the Paynetics AD e-money institution, as described in the Paynetics AD Consumer Terms and Conditions you accepted upon registration.